A few days ago, Dirby joined Terminals 1 and 3 at Paris-Orly Airport to take on a key mission in the passenger experience: handling disputed baggage.

Delays, losses, missed connections… every piece of baggage not delivered on time deserves special attention. Thanks to Dirby’s expertise, we are reinforcing the quality of service at this sensitive stage of the customer journey.

This new partnership is part of our drive to continuously improve the baggage chain and support our airline customers.

Welcome to the Dirby teams in the GEH ecosystem at Orly – and thank you to all those who work behind the scenes at our airports every day.