Over the past few days, Dirby has joined Terminals 1 and 3 at Paris-Orly Airport to take on a key role in the passenger experience: handling baggage irregularities.

Delays, losses, missed connections… every bag that doesn’t reach its owner on time deserves special attention. Thanks to Dirby’s expertise, we are strengthening our quality of service at this crucial stage of the customer journey.

This new partnership is part of our ongoing commitment to continuous improvement in baggage operations and to supporting our airline partners.

A warm welcome to the Dirby teams joining the GEH ecosystem at Orly — and sincere thanks to everyone working behind the scenes every day to keep our airport operations running smoothly.