GROUPE EUROPE HANDLING
OUR STRATEGY
6 pillars to provide ever more innovative and efficient services to all our customers.
CUSTOMER SATISFACTION, PERFORMANCE AND INNOVATION
In our ecosystem, the quality of ground handling services is essential to ensure smooth and efficient airport operations.
Groupe Europe Handling (GEH) has established itself as a key player in this field, enabling airlines to benefit from comprehensive and reliable support at every stage of their airport operations.
One of the keys to Europe Handling’s success is its commitment to innovation. Recognising the challenges and constant changes in the aviation industry, GEH implements innovative solutions to continually improve its services and meet its customers’ needs.
GEH has a certified management system, unique in the market, which enables it to optimise its operations and guarantee optimum service quality.
By achieving ISAGO (IATA Safety Audit for Ground Operations) accreditation, GEH demonstrates its commitment to safe airport operations and provides additional peace of mind to its customers and partners.
Europe Handling Group develops strong partnerships with airlines and other players in the aviation industry. This collaborative approach enables GEH to understand the specific needs of its customers and to offer tailor-made solutions to meet their expectations. Being close to its partners and understanding their challenges is at the heart of GEH’s strategy.
Finally, Europe Handling Group places great emphasis on the recruitment and training of its staff. The competence and professionalism of its employees are essential to guarantee the quality of ground handling services. GEH invests in the continuous training of its staff, ensuring that they are constantly trained in the latest standards and best practices.
In conclusion, Europe Handling Group’s strategy is based on its expertise, its commitment to innovation, environmental preservation, compliance with the highest safety standards, strong partnerships and the quality of its people.
These strategic orientations are based on 6 pillars which
integrate GEH’s main risks and opportunities: